A Customer Insight, Targeting and Segmentation Tool

Customer Insight as a Means to Improve Satisfaction

In a competitive context in which multiple sales and communication channels coexist, gaining better customer insight and understanding consumer expectations, preferences and shopping habits is critical for any retailer wishing to keep customers loyal, and the first step towards acquiring new ones.

Relevant information and properly processed and analysed data as the basis for Optimum Customer Insight

Knowing who your customers are and what they expect is the key to delivering the right message at the right moment through each customer's preferred touch point and ultimately improves satisfaction.

Laying the Foundations of a Multichannel Customer Relationship Strategy

The Targeting module included in Maxxing's loyalty solution helps design and manage fully-fledged multichannel loyalty programmes as part of a comprehensive customer relations strategy.

By combining individual or household identification information with consumption pattern data resulting from the analysis of past purchases (average cart size, shopping habits and places, preferred touch points), the retailer can identify needs and expectations and define consumer profiles.

The Targeting module includes powerful data mining functions as standard and supports the most popular customer identification and classification methods such as RFM segmentation, SMLNB, customer scoring, appetence score, churn management, etc.

Through effective segmenting and targeting, the retailer can precisely tailor marketing actions based on consumer shopping behaviour patterns and improve the return on investment of customer acquisition, loyalty-building and qualifying operations through maximised response rates and improved brand affinity and customer satisfaction.

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

MAXXING at the 2012 Cegid Retail Forum

MAXXING at the 2012 Cegid Retail Forum – Paris, France – March 29, 2012
Read more...

Thank you for visiting us at RBTE 2012!

Thank you for visiting us at Retail Business Technology Expo 2012 in London!...
Read more...

Retail Business Technology Expo 2012: Come and see us at booth 720!

MAXXING exhibits at RBTE on March 13-14 at Earls Court in London, UK...
Read more...

MAXXING Newsletter March 2012

Download the latest MAXXING Newsletter
Read more...

Thank you for visiting us at the NRF Retail Show!

We are now back from the 2012 NRF...
Read more...

Follow @MaxxingCompany